Air.Go Assistant

Mobile service desks for airports.

Exactly where they are needed.

Everything you need for
your airport operations

100 % Mobile

The unit is battery-powered and motor-driven, allowing staff to deploy service anywhere in the terminal without plugging in cables.

CUTE/CUPPS Compatible

Designed to support fully integrated CUTE/CUPPS environments and hardware from major airport system suppliers.

Better passenger flow

Staff can assist passengers directly in their natural flow, reducing queues and improving operational efficiency.

AIR.GO ASSISTANT

Air.Go Assistant is a battery-powered, motor-driven and height-adjustable mobile workstation designed for modern airport operations. It enables airport staff to assist passengers wherever support is needed, improving passenger flow while increasing operational flexibility.

Fully functioning as a mobile check-in counter, the unit can be equipped with monitor, CPU, scanner, printers and other operational hardware. Its compact design includes integrated storage for essential equipment, while the ergonomic workspace ensures a comfortable working environment.

Designed for real airport operations

Air.Go Assistant brings the full functionality of a traditional service counter into a mobile format. The workstation can be deployed anywhere in the terminal and supports the hardware required for check-in, document control and passenger service.

By allowing staff to move with the passenger flow, airports can respond faster to operational challenges, reduce queues and improve operational efficiency.

Technical data

Key specifications for the Air.Go Assistant mobile workstation.

Dimensions and Weight
The shown dimensions are for a standard full workstation configuration.

Weight: 135 kg
dimensioner, aga light
Materials
All materials offer durability, detergent resistance, easy cleaning, and maintenance-free performance. The materials can be customized in terms of color, graphics, and surface finishes.

Top Section: Powder-coated steel (available in all colors, can be covered in foil with graphics).
Standard colour: Signal White RAL 9003 Gloss 20

Bottom Section: Brushed stainless steel
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Height Adjustable
The unit features an ergonomic design with height adjustment (915 - 1150 mm) to accommodate various staff members and to ensure optimal working posture.
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Variants
The Air.Go Assistant Light can be constructed into different variants, depending on the specific need and usecase.
vARIANTS

See what makes the Air.Go Assistant unique

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Learn About The Air.Go Assistant

1. Foldable monitor arm
Height adjustable, tiltable and with 360 degree rotation of monitor

2. Workspace and storage
Complete workstation with storage solutions and dedicated space for PC, keyboard, scanners and more

3. Control panel
Central placed control panel with height adjustable controls and interface for the assisted motor drive

4. Printer drawers
Bag tag and boarding pass printer drawers prepared for full CUTE / CUPPS integration

5. Storage drawer
Drawer for airport specific equipment

6. Motorization
Electrical motor drive for assisted movement and antistatic and lockable wheels

7. Desktop light
Build in soft LED reading light for good working conditions in all environments

8. Information display
Easily readable display with required battery information and charging status

9. Central lock
Central lock on all drawers (Key or electronic with pin code)

10. Easy service access
Service hatch enables easy access for technicians to electrical parts and the integrated battery solution

11. Status light
Elegant contour LED light with status indication

12. Ethernet and charging port
Easily accessible charging port and ethernet extension port

Configure Your Air.Go Assistant

Features

  • Fully Functional Workspace
  • Storage for workspace hardware in desktop drawer
  • Electronic lock for central locking of all drawers
  • Heigh Adjustable
  • Privacy counter with integrated reading light
  • Integrated power socket for hardware
  • Prepared for installations of CUPPS hardware
  • Prepared for installations of bag tag- and boardingpas printer
  • Battery for full mobile experience
  • Information display
  • Status light (RGB)
  • Foldable monitor pole with monitor- and scannerarm
  • Storage drawer with integrated tag organizer
  • Extended Monitor pole for signage or display
  • Motor for assisted mobility
  • Folding side table (one side)
  • Power outlet for external equiptment

Accessories

  • Adapter cable for external power outlet
  • Extended charging cable
  • Waste solution
  • Sneeze guard
  • Adjustable arm for ID/boarding pass scanner
  • Arm for facial recognition camera solution
  • Operator chair

Costumisations

  • Custom branding (foiling)
  • Powder Coating in RAL colour
  • Magnetic Sign
  • Integration of system lock
  • Drawers for hardware
  • Integrated waste bin
  • Standard
  • Optional

Start Your Journey with Air.Go Assistant

Let’s rethink how airports serve passengers.
Get in touch to explore how Air.Go Assistant can bring movement, efficiency and flexibility to your operation.

Get in touch
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